Using Tags

Tags

In Spoke you apply tags to save information about your conversation. Tags allow candidates or local partners to follow up later. They also help us update incorrect information.

Examples include:

  • Moved
  • Wrong Number
  • Volunteer
  • Already Voted

When to Use Tags

Most of our texting campaigns have campaign instructions which describe what tags to use. Please check for instructions each time you start a new campaign, and if there are instructions please read them all the way through before you start texting.

Canned responses that are associated with a tag often say so in their name, such as “Moved or not in district (tag “moved” before sending!).” You can always refer to the instructions when replying to messages to make sure you’re adding all of the correct tags.

How to Tag Someone on Your Computer

For more details, check out our volunteer training.

  1. Click “Manage Tags” at the bottom of the screen.
  2. Click the text box.
  3. If you don’t see the tag in the list, start typing it to bring it up.
  4. Select the correct tag.
  5. Click “Save.”

How to Tag Someone on Mobile

The steps to tag someone on mobile are the same. The only difference is that you need to tap the 3-dot menu button at the bottom right to show the “Managed Tags” button.