There Are Many Wrong Numbers

The lists we use are provided to us by others and they are of varying quality — we don’t compile them ourselves. This means that they can sometimes include out-of-date or incorrect information, especially when the list is brand new and we’ve never texted it before.

Be sure to follow any specific workflow instructions for dealing with wrong numbers. If there are no instructions for your workflow, you can reply with the “Wrong Name” script. If they ask to be removed from our list, opt them out. If the recipient tells you their correct name, you can update their Hustle profile to keep them on the list.