The Volunteer Success Associate (Support & Quality) ensures that our volunteer and client communities are happy by providing unparalleled support and quality management. You’re self-directed, and like to take ownership to solve problems where you see them and help out where’s needed. No task is too small for you, but you’re constantly thinking about smarter, faster ways to accomplish what you’re doing without sacrificing performance. You’re the ultimate team player who cares about the our volunteers and clients and you’re excited to share your knowledge to help them succeed.
This role will require working on weekends during PST day hours (sometime between 9am – 9pm PST) on a scheduled shift. Schedules will likely be in a 4×10 format, and pay will be hourly with the amount based on location. This is a remote position so you can be based anywhere in the United States, though the San Francisco Bay Area is helpful. You must have your own computer and access to high-speed internet. Initially this will be a one-month contract with the possibility of extension and growth into other positions on the team; full-time (40 hours/week) is preferred, but we’re open to exploring part-time availability.
Resistance Labs is the leading peer to peer texting movement management service. We used Hustle to reach 163,000 black and female voters for the NAACP before Doug Jone’s won. We have sent over 7 million texts through over 5,000 texting programs for hundreds of groups and candidates in 46 states. Every dollar of revenue brought in as consultants supports our efforts to rebuild the Democratic Party from the ground up, recruiting candidates for every office and stopping Trump’s agenda in rural, disinvested communities.
We’re hiring a trustworthy network builder and campaign executor to manage work with significant political players in 2018.
You have an existing set of relationships and deep understanding about how campaigns work. You’ve ideally run national-level texting programs, managed races or IE’s, and are excited by the idea of helping the Democratic party up it’s game with peer to peer text, while building Resistance Labs as an asset for creating power in for Democrats in disinvested places.
You’ll be a member of our leadership team, bringing in clients, helping to drive strategy for the work that we do and managing major clients with support. We have a nimble and aggressive team that allows each member flexibility in what they take on and how they drive it forward. You can read our values here.
Pay starts at $6,500 a month and goes up with successful contracts closed. Read more about our salary policy here. Remote or SF Bay Area. Email firstname.lastname@example.org with interest, a short cover letter, resume, and the 2-3 names of clients you would be excited to bring in based on your relationships.
The Operations Associate is a jack-of-all-trades, someone who’s a generalist that can learn quickly and become an expert at anything. You’re self directed, and like to take ownership to solve problems where you see them and help out where’s needed. No task is too small for you (Data entry, responding to volunteer questions, event logistics? No problem!), but you’re constantly thinking about smarter, faster ways to accomplish what you’re doing without sacrificing quality. You’re the ultimate team player who can pinch hit to push projects to completion.
The role will give you unparalleled visibility into the entire workings of a very complex entity, spanning legal, fundraising, client management, data analysis and business strategy. It will also set up the right candidate to move into a leadership position over time.
Contract begins as soon as possible. Additionally, as we grow, responsibilities and title may shift rapidly.
We’re funded by a few dozen major donors and hundreds of small donors. Until now, these relationships have all been managed by the founder. Your job will be to steward these relationships and build new ones with potential key supporters.
You will report to the founder and be a key part of the leadership team driving the direction of the organization. Since your “clients” will be our donors, you will be tasked with directing the rest of the team to gather persuasive metrics that quantify our impact.
You are an obsessive and strategic networker and have a talent for knowing just how to and when to ask for meetings with powerful people. You have experience thinking at high levels about how to measure impact in the political advocacy and electoral space. You are excellent at managing your seniors’ time and pushing a project forward in a chaotic context.
Compensation and Contract
This is a one year contract at $60-85,000 with health benefits. Bay Area preferred. Salary may be re-negotiated after 6 months if fundraising targets are met.
You will manage relationships and support campaign clients fighting to win key races across the country. You’re excellent at managing fast moving projects and excited to learn about how great campaigns win. You’ll be copy-editing scripts, working closely with campaigns and our senior staff, reviewing the work of volunteer texters, and ensuring that our texting is integrated with field programs.
Compensation and Contract
Full-time. Compensation will be based on experience, includes basic health benefits. Bay Area or DC preferred, but not required as this is a remote position.