If you cancel within 48 hours, you’re eligible have a full refund. Rush fees, however, are not refundable for cancellations.
Sometimes, the lists available have a limited number of cell phone numbers. If we aren’t able to get textable cell phones for more than 75% of the number of estimated contacts ordered, we will only charge you for the pricing tier that best aligns with the number of contacts we were actually able to text.
For orders under an estimated 500 textable contacts, we aren’t able to provide any price adjustments but we will let you know the number of textable cell phones so you can decide if you want to proceed or cancel the order for a full refund.